I scheduled a tank cleaning on my new house since i didnt know the last time it was cleaned. My septic tank was buried deeper than normal and I had to schedule them to come and dig it out with a machine. After digging one hole and locating a pipe, and looking at the health dept. drawing, it was determined it was under my deck. We paid the full price for the service (not their fault) and tore up the deck to locate the tank. Turns out the drawing was wrong, and the tank was actually in the yard. After locating the tank (clean out was scheduled the next day) I called back to Jay's to see what could be done since I paid for it to be dug out and it actually was in the yard. They sent their driver out that day and the whole tank was excavated free of any additional charge. The cleaning was done the next day and I am completely impressed with their company since they went above and beyond. I would recommend them to anyone that needs septic service. And good thing I scheduled the cleaning, the tank had never been cleaned in 17 years!
We had never had a septic system until this house. So this was our first experience with a septic company and it was wonderful. They were great at coming out and explaining our system and what we needed to do to keep it healthy. I will be using them in the future and recommending them to everyone I know.
Amazing team and great work! My Grandparents were in a bind and needed their septic pumped today (new years eve). Everywhere was closed along with Jays; however, they made an acception to come work today and take care of my grandparents. For a good price as well. Huge thank you!!!
We contracted Jays Septic for our Woodward Dream Cruise event this past weekend. The units were there on time and placed exactly where we needed them.The entire team at Jays is VERY good. And Sammy has been outstanding!Jeff Grice, President Great Lakes Cobra Club
Quick to deliver an out house even sooner than originally expected and only a days notice. Customer service was great! Will definitely be a repeat customer!